SAMPLE OVERSEAS TOUR LEADER MANUAL

CONTRACTUAL AGREEMENTS BETWEEN MUMPUNI TOUR JAKARTA AND
SERONOK TOUR SERVICE SINGAPORE

TABLE OF CONTENTS

1. Tour Operator’s Responsibilities
2. Operating Staff Responsibilities
3. Job Specifications
4. Guides’ Duties
5. Drivers’ Tasks
6. Tour Participants’ Entitlements
7. Group Movement Patterns
8. Arrival & Departure Transfers
9. Tour Arrangements
10. Notes to Guides
11. Tour Itineraries
12. Longhauls
13. Routing Charts
14. Notice Boards in Hotels
15. Drink On Board Coches
16. Immigration
17. Customs
18. Duty Rosters
19. Accounting Procedures
20. Coach Charts
21. Uniforms & Grooming Standards
22. Communications
23. 5 Steps to a better Voice and Good Speech
24. Notes to Guides
25. Coach Cleanliness
26. Baggage Loading On To Coaches
27. Emergencies
28. First Aids Instructions

You are cordially invited to also click and visit  the following:

(01) – https://lnkd.in/f8GX3he 

=> Tourism Business Tutorial

(02) – https://lnkd.in/fkS9u_Y 

=> Digital Travel Agent Training

OTHER RESOURCES:

The most important thing is just to get started.

Mohon Maaf, 

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